Net Promoter Score

Zonka Feedback

The #1 Customer & Employee Experience Platform.

An omnichannel feedback platform with strong AI capabilities for collecting and analyzing NPS and other CX metrics.

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Satismeter

Customer feedback from right inside your product.

A customer feedback tool, now part of Productboard, for collecting NPS, CSAT, and PMF data via in-app, web, and email surveys.

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Product Fruits

The no-code product adoption platform.

A product adoption platform that includes in-app surveys (NPS, CSAT) alongside features like onboarding tours and feature announcements.

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Refiner

The survey platform for data-driven SaaS teams.

A highly customizable in-app and email survey tool for SaaS companies, with a strong focus on data and integrations.

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Simplesat

The #1 customer satisfaction survey tool for MSPs.

An intuitive and flexible survey tool with a focus on aesthetics, designed for helpdesks and Managed Service Providers (MSPs).

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly, self-serve platform for collecting NPS, CSAT, and CES feedback across multiple channels.

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AskNicely

The Frontline Success Platform.

A platform focused on collecting real-time NPS feedback to empower frontline teams and improve customer service.

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Survicate

The effortless survey tool.

A versatile survey platform for collecting customer feedback across websites, in-product, mobile apps, and email.

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Retently

Customer Experience Platform for B2B.

A flexible NPS platform tailored for B2B SaaS companies, focusing on automation and analytics.

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InMoment

The leader in improving experiences.

An integrated CX platform that combines feedback data, business data, and market data to provide a holistic view of the customer.

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Nicereply

The #1 survey tool for support teams.

A survey tool focused on measuring customer satisfaction (CSAT, CES, NPS) directly within helpdesk and CRM platforms.

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CustomerGauge

The Account Experience™ Company.

An experience platform built for B2B companies, focusing on account-level feedback and linking NPS to revenue.

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Userpilot

The Product-Led Growth Platform.

A product growth platform that enables teams to build in-app experiences, including NPS surveys, to drive user adoption.

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GetFeedback

The agile customer experience solution.

A CX platform designed for Salesforce users to easily create and distribute beautiful, mobile-first surveys.

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Promoter.io

The most actionable customer feedback platform.

A dedicated NPS platform focused on driving growth through actionable customer feedback and closing the loop.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A popular tool for creating beautiful, conversational forms and surveys, including NPS.

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Medallia

The Leader in Experience Management.

An enterprise-grade experience management platform that uses AI to analyze signals from customer and employee journeys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback, including NPS, across multiple channels.

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SurveySparrow

The Conversational Experience Management Platform.

An NPS tool that focuses on creating engaging, chat-like surveys to improve response rates.

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SurveyMonkey

Powering the curious.

A popular and versatile online survey tool that offers robust features for creating, sending, and analyzing NPS surveys.

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Qualaroo

Get valuable insights from your users. In context.

A contextual feedback tool that uses targeted on-site and in-app surveys (Nudges™) to gather insights.

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Forsta

The Human Experience Platform.

A comprehensive research and experience platform that combines CX, EX, and market research capabilities.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines NPS surveys with user behavior analytics like heatmaps and session recordings.

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