Accolade

Personalized Healthcare. For your people. For your business.

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Overview

Accolade is a prominent provider of healthcare navigation platforms, delivering personalized solutions that simplify access to healthcare services. The company focuses on creating a seamless user experience by integrating advanced technologies, such as artificial intelligence and machine learning, with human expertise. Accolade's platform offers benefits navigation, telehealth support, and real-time guidance to connect users with appropriate care providers while minimizing healthcare costs.

✨ Key Features

  • Personalized Health and Benefits Navigation
  • Virtual Primary Care
  • Mental Health Support
  • Expert Medical Opinions
  • Care Advocacy

🎯 Key Differentiators

  • Integration of technology and human 'Health Assistants'
  • Focus on a 'true north' of member advocacy
  • Comprehensive suite including virtual primary care and mental health

Unique Value: Delivers a deeply personalized and compassionate healthcare experience that improves outcomes and lowers costs by putting the member first.

🎯 Use Cases (3)

Helping employees understand and use their benefits Providing access to virtual care and mental health services Guiding members through complex medical journeys

✅ Best For

  • Improving health outcomes and member satisfaction
  • Reducing healthcare costs for large employers

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Individual consumers
  • Very small businesses

🏆 Alternatives

Quantum Health HealthJoy Included Health

Offers a more integrated and personal guidance model than standard carrier tools or point solutions.

💻 Platforms

Web iOS Android

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

Contact for pricing
Visit Accolade Website →