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Atlassian Opsgenie

Empower teams to respond to incidents, fast.

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Overview

Opsgenie, part of the Atlassian suite, is a modern incident management platform used for alerting and on-call management. It ensures that critical alerts from monitoring systems reach the right people at the right time. Security teams use Opsgenie to manage alerts from SIEMs and other security tools, create on-call schedules, and orchestrate the initial stages of incident response.

✨ Key Features

  • On-call scheduling
  • Alerting and escalations
  • Incident command center
  • Reporting and analytics
  • Integrations with monitoring tools

🎯 Key Differentiators

  • Deep integration with the Atlassian product suite (Jira, Confluence)
  • Competitive pricing
  • Flexible rule engine for alert routing and enrichment

Unique Value: Provides a powerful and cost-effective incident management solution that is tightly integrated with the development and IT workflow tools from Atlassian.

🎯 Use Cases (4)

Security alert management On-call rotations for SOC analysts Incident communication DevSecOps incident response

✅ Best For

  • Teams already using the Atlassian ecosystem (Jira, Confluence) for development and IT operations.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations needing a full SIEM platform for log analysis and threat hunting.

🏆 Alternatives

PagerDuty xMatters (Everbridge)

Offers a more seamless workflow for teams that live in Jira, allowing for easy creation and tracking of incident tickets.

💻 Platforms

Web iOS Android API

🔌 Integrations

Jira Bitbucket Datadog Prometheus Zabbix

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ PCI DSS

💰 Pricing

$9.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: Up to 5 users, 100 alerts/month.

Visit Atlassian Opsgenie Website →