Avaya Cloud Office
The all-in-one business communications solution.
Overview
Avaya Cloud Office is a strategic partnership between Avaya, a legacy leader in business communications, and RingCentral, a leader in UCaaS. The solution combines RingCentral's feature-rich cloud platform with Avaya's brand, services, and hardware, offering a unified platform for calling, messaging, and video meetings.
✨ Key Features
- Cloud Phone System
- Video Meetings
- Team Messaging
- Business SMS, MMS, and Fax
- Integration with Avaya hardware
- Advanced call management features
🎯 Key Differentiators
- Powered by RingCentral's market-leading platform
- Backed by Avaya's brand, support, and professional services
- Seamless integration with Avaya desk phones
Unique Value: Offers Avaya's massive customer base a reliable and feature-rich path to the cloud, powered by RingCentral's proven technology and backed by Avaya's enterprise services.
🎯 Use Cases (4)
✅ Best For
- Providing a clear cloud migration path for Avaya's large on-premise customer base.
- Delivering a reliable, enterprise-grade UCaaS solution.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies with no existing investment or interest in the Avaya ecosystem.
🏆 Alternatives
It is essentially the same core product as RingCentral RingEX but sold and supported by Avaya, making it the ideal choice for existing Avaya customers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
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