Civicom
Your Global Partner for Marketing Research Services
Overview
Civicom Marketing Research Services specializes in providing the tools and support for conducting qualitative research globally. Their offerings include the Civicom CyberFacility for online IDIs and focus groups, mobile qualitative solutions, an online bulletin board platform, and translation services. They are known for their high level of technical and project support.
✨ Key Features
- Web-Enabled IDIs & Focus Groups (CyberFacility)
- Online Bulletin Boards (Chatterbox)
- Mobile Qualitative App for ethnography
- Human Transcription Services (TranscriptionWing)
- Global Respondent Recruitment
- Simultaneous Translation Services
🎯 Key Differentiators
- High-touch client service and technical support for every project
- Integrated translation and transcription services
- Wide range of distinct tools tailored to different qualitative methodologies
Unique Value: Removes the technical burden of qualitative research by providing reliable platforms coupled with comprehensive, hands-on support for every step of the process.
🎯 Use Cases (5)
✅ Best For
- Conducting focus groups that require simultaneous translation
- Facilitating telephone in-depth interviews (TDIs)
- Running asynchronous bulletin board studies with global participants
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Fully DIY software-only needs
- Quantitative survey research
🏆 Alternatives
Offers a much higher level of integrated service (like translation and transcription) and project support than DIY SaaS platforms.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All projects include dedicated support tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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