CiviCRM
Open source CRM for non-profits, associations and civic sector organizations.
Overview
CiviCRM is an open-source, web-based software platform designed to meet the needs of non-profit, non-governmental, and advocacy organizations. As a Constituent Relationship Management system, it allows organizations to record and manage information about their various constituents, including volunteers, donors, members, and activists. It includes modules for case management, fundraising, event management, and mass email campaigns.
✨ Key Features
- Contact Management (Constituent CRM)
- Fundraising and Donation Management
- Event Management
- Membership Management
- Case Management
- Email Marketing and Communications
🎯 Key Differentiators
- Completely free and open-source, offering high flexibility and no licensing fees
- Strong integration with popular open-source CMS platforms (WordPress, Drupal)
- Active global community of users and developers
Unique Value: A powerful and free CRM that gives non-profits full control over their data and technology stack.
🎯 Use Cases (5)
✅ Best For
- Used by over 11,000 organizations worldwide.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- For-profit sales teams
- Organizations without any technical resources (requires self-hosting or a partner)
🏆 Alternatives
Offers a no-cost software alternative to expensive proprietary CRM systems, though it requires more technical expertise to set up and maintain.
💻 Platforms
🔌 Integrations
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Software is free, but requires hosting and potentially implementation/support costs.
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