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Community CareLink

Connecting Care for Better Outcomes.

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Overview

Community CareLink provides an integrated Electronic Health Record (EHR) and case management software solution. It is designed for organizations in the behavioral health, intellectual and developmental disabilities (I/DD), and social services sectors. The platform aims to provide a comprehensive view of a client's journey, from intake and assessment to treatment planning, service delivery, and billing, all while ensuring regulatory compliance.

✨ Key Features

  • Electronic Health Record (EHR)
  • Intake & Assessments
  • Individualized Service Plans (ISPs)
  • Billing & Claims Management
  • Reporting & Analytics
  • Compliance Management
  • Client Portal
  • Scheduling

🎯 Key Differentiators

  • Specifically designed for the CHW workflow and model
  • Focus on enhancing CHW efficiency, reach, and impact
  • Simple, user-friendly digital tools for data entry and communication

Unique Value: Provides a dedicated software solution that digitizes and streamlines the work of Community Health Workers, replacing inefficient paper-based processes and enabling better data-driven community health initiatives.

🎯 Use Cases (5)

Behavioral Health Intellectual & Developmental Disabilities (I/DD) Substance Use Disorder Treatment Child & Family Services Foster Care

✅ Best For

  • Managing clinical documentation and treatment plans for behavioral health providers.
  • Handling billing for Medicaid and other insurance payers.
  • Tracking progress and goals for individuals with developmental disabilities.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Nonprofits without a clinical or healthcare component.
  • Organizations focused primarily on fundraising and donor management.

🏆 Alternatives

CommCare Activate Care Various custom-built solutions

Unlike generic data collection tools, Community CareLink is built with a deep understanding of the CHW model, providing features tailored to their specific needs for tracking, communication, and reporting.

💻 Platforms

Web

🔌 Integrations

Lab services Pharmacy services Health Information Exchanges (HIEs)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO ✓ HIPAA ✓ ONC Health IT Certification

💰 Pricing

Contact for pricing
Visit Community CareLink Website →