Crew (Square Team Management)
The free team communication app.
Overview
Crew, which was acquired by Square (now Block, Inc.) and integrated into Square Team Management, is a mobile app designed to facilitate communication, scheduling, and recognition for frontline workers. It functions like a messaging app but with features tailored for the workplace, such as shift scheduling, task assignments, and employee recognition.
✨ Key Features
- Team Messaging & Announcements
- Shift Scheduling & Swapping
- Task Management
- Employee Recognition ('Gold Stars')
- File & Photo Sharing
🎯 Key Differentiators
- Seamless integration with the Square POS and Payroll ecosystem
- Extremely easy-to-use, messaging-centric interface
- Strong free offering for small teams
Unique Value: Crew (Square Team Management) keeps your entire team on the same page with simple, instant communication and scheduling, tightly integrated with your Square POS.
🎯 Use Cases (4)
✅ Best For
- Improving communication in small businesses like restaurants and retail shops
- Simplifying scheduling for teams already using Square POS
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with complex compliance needs
- Deep operational audits and visual merchandising
🏆 Alternatives
Offers unparalleled integration with Square products, making it the default choice for many small retail and food service businesses.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Plus tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: Basic communication and scheduling features.
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