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🔧 eClinicalWorks Patient Portal (Healow)

eClinicalWorks Patient Portal (Healow)

Improving Healthcare Together.

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Overview

eClinicalWorks offers a comprehensive EHR and Practice Management solution that includes the Healow (Health and Online Wellness) patient portal. The platform provides analytics tools that help practices monitor patient engagement, track portal utilization, manage appointments, and analyze population health data. These insights are designed to help providers meet Meaningful Use criteria and succeed in value-based care models.

✨ Key Features

  • Patient Portal Usage Dashboards
  • Population Health Analytics
  • Appointment and No-Show Rate Analysis
  • Patient Satisfaction Reporting
  • Secure Messaging Volume Tracking
  • Online Bill Pay Analytics

🎯 Key Differentiators

  • Comprehensive, all-in-one suite for EHR and practice management.
  • Strong focus on population health management tools.
  • Healow app provides a strong mobile patient experience.

Unique Value: Offers a single, unified platform for EHR, practice management, and patient engagement, reducing the need for multiple vendors.

🎯 Use Cases (4)

Analyzing patient portal adoption to identify engagement gaps. Using population health data to manage chronic conditions. Tracking patient satisfaction surveys to improve service quality. Monitoring online payments to streamline revenue cycle management.

✅ Best For

  • Increasing patient engagement through the Healow app and portal.
  • Improving care coordination with integrated communication tools.
  • Reducing administrative workload through online appointment booking and form completion.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations not using the eClinicalWorks EHR.
  • Practices needing highly customized, standalone analytics solutions.

🏆 Alternatives

athenahealth NextGen Healthcare Epic

Provides a more feature-rich, out-of-the-box solution compared to more modular or API-first competitors.

💻 Platforms

Web iOS Android

🔌 Integrations

eClinicalWorks EHR Practice Management System Billing Services Various Labs and HIEs

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO ✓ ONC-ATCB Certified ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: N/A

Visit eClinicalWorks Patient Portal (Healow) Website →