Fluent Commerce
The future of omnichannel is here. And it's flexible.
Overview
Fluent Commerce provides a modern, highly flexible Distributed Order Management (DOM) platform. Built on a cloud-native, MACH (Microservices, API-first, Cloud-native, Headless) architecture, it allows retailers to customize order orchestration rules and fulfillment workflows to fit their unique business needs. The platform enables a single view of inventory and orchestrates orders across all channels and locations.
✨ Key Features
- Distributed Order Management
- Real-time Inventory and Location Management
- In-Store Pick, Pack, and Ship Tools
- Configurable Order Orchestration Rules
- Omnichannel Returns Management
- API-first, Headless Architecture
🎯 Key Differentiators
- True cloud-native, API-first, and microservices-based (MACH) architecture
- High degree of flexibility and configurability without custom code
- Focus purely on distributed order management
Unique Value: Offers unparalleled flexibility for omnichannel retailers to design and execute their ideal fulfillment strategy without being constrained by the technology, enabling rapid innovation and adaptation.
🎯 Use Cases (4)
✅ Best For
- Global luxury brands launching in multiple countries
- Retailers reducing split shipments and improving on-time fulfillment rates
- Integrating new brands or acquisitions quickly
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses looking for an all-in-one e-commerce platform
- Companies without the technical resources to leverage an API-first platform
🏆 Alternatives
Unlike monolithic suites, Fluent Commerce is a best-of-breed DOM that doesn't lock you into a specific commerce platform or WMS. Its modern architecture allows for faster implementations and easier changes compared to legacy enterprise systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies by plan tier)
🔒 Compliance & Security
💰 Pricing
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