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Genetec

Innovating for a safer, more secure world.

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Overview

Genetec is a global leader in unified security solutions. Their flagship platform, Security Center, combines IP-based video surveillance (VMS), access control (ACS), and automatic license plate recognition (ALPR) into a single, powerful interface. For retail loss prevention, this unified approach allows for sophisticated investigations, centralized monitoring of all stores, and the ability to correlate security events across different systems. Genetec is known for its open architecture, scalability, and robust features, making it a choice for large-scale and complex retail environments.

✨ Key Features

  • Unified Security Platform (Security Center)
  • IP Video Surveillance (Omnicast)
  • Access Control (Synergis)
  • Automatic License Plate Recognition (AutoVu)
  • Open Architecture & Extensive Integrations
  • Advanced Analytics

🎯 Key Differentiators

  • True unified platform, not just a collection of integrated products
  • Commitment to open architecture, giving customers choice in hardware
  • Strong focus on cybersecurity and privacy

Unique Value: Provides a single point of control and information for all security operations, breaking down silos and enabling a more cohesive and effective loss prevention strategy.

🎯 Use Cases (5)

Centralized monitoring of large, multi-site retail operations Investigating incidents by correlating video, access logs, and ALPR data Managing employee and vendor access across all locations Identifying vehicles associated with organized retail crime Securing distribution centers and corporate offices

✅ Best For

  • Unifying disparate security systems (video, access, etc.) into a single management platform.
  • Scaling security operations for large, geographically dispersed enterprises.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses needing a simple, plug-and-play solution
  • Companies looking for a cloud-only, hardware-free service

🏆 Alternatives

Milestone Systems Avigilon (Motorola) Axis Communications

Unlike closed, end-to-end systems, Genetec's open platform provides long-term flexibility and avoids vendor lock-in, allowing retailers to integrate best-of-breed cameras and devices as their needs evolve.

💻 Platforms

Desktop Web iOS Android Hardware

✅ Offline Mode Available

🔌 Integrations

A vast ecosystem of third-party cameras, door hardware, and security devices POS Systems Intrusion Detection Systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies (via Integrators) tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ NDAA Compliant

💰 Pricing

Contact for pricing

Free tier: NA

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