Guestware
Hotel Guest Experience Software.
Overview
Guestware is a comprehensive software solution designed to help hotels manage the guest experience and build loyalty. It combines CRM functionalities with operational tools for service delivery, maintenance, and housekeeping. The platform's loyalty features focus on guest recognition, allowing hotels to track repeat guests, their preferences, and their history to provide a personalized experience.
✨ Key Features
- Guest Recognition and Loyalty
- Incident Tracking
- Guest Request Management
- Preventive Maintenance
- Housekeeping Management
- Reporting and Analytics
🎯 Key Differentiators
- Combination of CRM and operational tools
- Strong focus on guest recognition and service delivery
- Comprehensive reporting and analytics
Unique Value: Integrates guest recognition and loyalty with operational workflows, enabling hotels to deliver a consistently high-quality and personalized guest experience.
🎯 Use Cases (4)
✅ Best For
- Used by hotels and hotel management companies to optimize operations and enhance the guest experience.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Hotels looking for a points-based or cashback loyalty program.
🏆 Alternatives
Offers a more operationally-focused approach to guest loyalty compared to marketing-centric CRM platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
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