OpenGov Cartegraph
Proactively manage your assets, simplify work orders, and make the most of your resources.
Overview
OpenGov's Cartegraph is a solution focused on managing public works and infrastructure assets. It allows governments to track asset conditions, manage work orders, and plan capital improvements. A key component is its ability to take in service requests from citizens and turn them into actionable work orders tied to specific assets.
✨ Key Features
- Enterprise Asset Management (EAM)
- Work Order Management
- Service Request Management
- Mobile Apps for Field Crews
- GIS Integration (Esri)
- Scenario Builder for Capital Planning
🎯 Key Differentiators
- Strong focus on data-driven asset management and capital planning
- User-friendly interface for both office and field staff
- Part of the broader OpenGov Cloud for budgeting, permitting, and more
Unique Value: Connects citizen requests directly to infrastructure assets, enabling a more efficient and data-driven approach to public works management.
🎯 Use Cases (4)
✅ Best For
- Managing the lifecycle of public infrastructure assets.
- Streamlining maintenance operations for public works departments.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Agencies needing a standalone, simple 311 CRM without asset management.
🏆 Alternatives
Provides a more comprehensive asset management focus than pure-play 311 CRM systems.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in 311 & Service Request
Salesforce Government Cloud
A CRM platform for government agencies to manage constituent services and improve transparency....
CivicPlus SeeClickFix 311 CRM
A 311 and service request management tool focused on resident engagement and efficient workflow....
Granicus govService
A low-code digital service creation and request management platform for government....
Accela Civic Platform
A platform for government agencies to manage service delivery, from permitting to service requests....
Microsoft Dynamics 365 for Government
A suite of intelligent business applications for government operations and citizen services....
Tyler Technologies Enterprise Service Requests
An integrated software suite for public sector agencies, including service request management....