Usersnap
The #1 user feedback platform.
Overview
Usersnap is a user feedback platform that helps businesses collect, manage, and analyze feedback from their users. It offers a range of tools for visual feedback, bug reporting, and user surveys, enabling companies to improve their products and customer experience.
✨ Key Features
- Visual feedback with screenshots and screen recordings
- In-app surveys and feedback widgets
- Bug reporting with technical metadata
- Feedback management and analysis
- Integrations with project management and customer support tools
- User tracking and segmentation
🎯 Key Differentiators
- All-in-one platform for various types of user feedback
- Strong survey and feedback form capabilities
- Focus on both qualitative and quantitative feedback
Unique Value: Usersnap provides a single platform to capture, organize, and act on user feedback, helping businesses to build better products and deliver exceptional customer experiences.
🎯 Use Cases (5)
✅ Best For
- Collecting in-app feedback from users to improve product features.
- Streamlining the bug reporting process for web and mobile applications.
- Gathering customer insights through targeted surveys and feedback forms.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Creative proofing of print or video assets
- Teams looking for a very simple, single-purpose feedback tool
🏆 Alternatives
Compared to more specialized tools, Usersnap offers a broader range of feedback collection methods, including surveys and in-app feedback forms, making it a more versatile solution for understanding the complete user journey.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
Free tier: NA
📊 Market Info
Customers: NA
🔄 Similar Tools in Design Feedback Tools
Miro
An online whiteboard for team collaboration....
BugHerd
A visual feedback and bug tracking tool for websites....
Figma
A web-based design and prototyping tool....
PageProof
An online proofing platform for creative teams....
Filestage
A platform for reviewing and approving creative content....
GoVisually
An online proofing tool for designers and agencies....