Whatfix
The #1 Digital Adoption Platform for Enterprises.
Overview
Whatfix is a leading Digital Adoption Platform that empowers organizations to maximize the value of their software investments. It provides in-app guidance, self-help support, and user analytics for both internal and external applications. Whatfix is known for its no-code editor, which allows for the creation of interactive walkthroughs, tooltips, and other guidance content to streamline user onboarding and training.
✨ Key Features
- Contextual In-App Guidance
- Self-Help Widgets
- Multi-Format Content Creation (PDFs, Videos)
- User Behavior Analytics
- No-Code Editor
- AI-powered content creation and translation
🎯 Key Differentiators
- Strong focus on both employee and customer use cases
- Multi-format content creation and aggregation
- AI-powered features for content creation and translation
Unique Value: Provides a flexible and powerful platform for creating and delivering contextual guidance across any application, improving user proficiency and reducing support costs.
🎯 Use Cases (5)
✅ Best For
- Training employees on enterprise applications like CRMs and ERPs
- Providing self-service support for complex software
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Startups or small businesses with limited budgets
- Teams needing deep, quantitative product analytics as their primary feature
🏆 Alternatives
Often considered more user-friendly and easier to implement than WalkMe, while providing a broader set of guidance features than analytics-focused platforms like Pendo.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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