๐Ÿ“‹

NPS Tools

Compare 118 nps tools tools to find the right one for your needs

๐Ÿ“‚ Subcategories

๐Ÿ”ง Tools

Compare and find the best nps tools for your needs

Satismeter

Customer feedback from right inside your product.

An in-app customer feedback tool for collecting NPS, CSAT, and CES.

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Zonka Feedback

The AI-powered Customer Feedback & Intelligence Platform.

An omnichannel customer feedback platform with AI-powered analytics.

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Refiner

The survey platform for data-driven SaaS teams.

A user feedback and survey tool for SaaS companies.

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Retently

NPS, CSAT and CES Surveys for Growing Brands.

A customer experience platform focused on survey automation and feedback analysis.

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Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey platform to measure NPS, CSAT, and CES with AI-powered analytics.

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Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey and feedback platform that uses AI to unify and analyze customer data from various sources.

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SatisMeter

Collect customer feedback through customer surveys.

A customer feedback tool focused on in-app and web surveys like NPS, CSAT, and CES for product and SaaS teams.

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Retently

NPS, CSAT and CES Surveys for Growing Brands.

A tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection.

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SatisMeter

Customer feedback from right inside your product.

A tool for collecting customer feedback (NPS, CSAT, CES) directly within web and mobile applications.

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Refiner

The User Feedback & Customer Survey Tool for SaaS.

A powerful in-app NPS and microsurvey platform designed for product-led SaaS companies.

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Zonka Feedback

The #1 Customer & Employee Experience Platform.

An omnichannel feedback platform with strong AI capabilities for collecting and analyzing NPS and other CX metrics.

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Retently

The NPS Automation Platform.

An advanced NPS automation platform built for subscription-based and B2B SaaS companies.

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Product Fruits

AI-Powered Product Adoption Platform

A no-code platform for user onboarding, feature adoption, and feedback collection, including NPS surveys.

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Product Fruits

The no-code product adoption platform.

A product adoption platform that includes in-app surveys (NPS, CSAT) alongside features like onboarding tours and feature announcements.

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Zonka Feedback

AI-powered Customer Feedback & Intelligence Platform

An omnichannel survey and feedback platform with AI-driven analytics to measure and improve customer experience.

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Refiner

The survey platform for data-driven SaaS teams.

A highly customizable in-app and email survey tool for SaaS companies, with a strong focus on data and integrations.

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Simplesat

The #1 customer satisfaction survey tool for MSPs.

An intuitive and flexible survey tool with a focus on aesthetics, designed for helpdesks and Managed Service Providers (MSPs).

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Product Fruits

The no-code product adoption platform.

A user onboarding and product adoption platform that includes tools for collecting in-app feedback like NPS surveys.

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SatisMeter

In-app feedback surveys for product, marketing and customer success teams.

A user-friendly tool for running NPS, CSAT, CES, and PMF surveys inside web and mobile apps.

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Satismeter

Customer feedback from right inside your product.

A customer feedback tool, now part of Productboard, for collecting NPS, CSAT, and PMF data via in-app, web, and email surveys.

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SatisMeter

Collect customer feedback through customer surveys.

A lightweight feedback tool for collecting NPS, CSAT, and CES inside web and mobile apps.

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Delighted

The fastest and easiest way to gather actionable feedback.

An AI-driven platform for collecting, analyzing, and acting on customer feedback via NPS, CSAT, CES, and other survey types.

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AskNicely

Smarter feedback. Simpler change.

A customer experience platform that uses AI to capture feedback and convert it into daily actions for frontline teams.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly tool for creating and sending NPS, CSAT, and CES surveys via multiple channels.

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InMoment

Integrated Customer Experience Solutions with AI.

An Experience Improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.

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AskNicely

The Frontline Success Platform.

A customer experience platform that uses NPS feedback to empower and coach frontline teams.

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InMoment

The leader in Experience Improvement (XI).

A comprehensive platform that integrates customer, employee, and market feedback with AI.

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Retently

Customer Experience Platform for B2B.

A flexible NPS platform tailored for B2B SaaS companies, focusing on automation and analytics.

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AskNicely

The Frontline Success Platform.

A customer feedback platform designed to help businesses improve customer experience through real-time NPS data.

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InMoment

The leader in improving experiences.

An integrated CX platform that combines feedback data, business data, and market data to provide a holistic view of the customer.

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AskNicely

The Frontline Success Platform.

A platform focused on collecting real-time NPS feedback to empower frontline teams and improve customer service.

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Delighted

The fastest and easiest way to gather actionable feedback.

A simple, self-serve platform for collecting NPS, CSAT, CES, and other customer feedback metrics.

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Survicate

The effortless survey tool.

A survey software platform for collecting customer feedback across websites, web apps, mobile apps, and email.

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AskNicely

Customer Experience Software for People-Powered Businesses

A customer experience platform designed to measure NPS and empower frontline teams to improve service.

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Survicate

The effortless survey tool.

A versatile customer feedback tool for running NPS, CSAT, and other surveys across websites, apps, and email.

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Jotform

Easy-to-use online form builder for every business.

A powerful and feature-rich online form builder that includes templates and tools for creating NPS surveys.

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InMoment

The leader in improving experiences.

An enterprise-level Experience Improvement (XI) platform that acquired Wootric.

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Customer.guru

Smarter NPS surveys.

A simple and developer-friendly NPS survey tool that uses machine learning to improve response rates and analyze feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve platform for collecting customer, product, and employee feedback using NPS, CSAT, CES, and other survey types.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly, self-serve platform for collecting NPS, CSAT, and CES feedback across multiple channels.

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Survicate

The fastest way to collect feedback from customers.

A customer feedback platform for collecting insights with targeted surveys across websites, in-product, mobile apps, and email.

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InMoment

Integrated Customer Experience Solutions with AI

An experience improvement (XI) platform that combines customer feedback, market data, and employee data.

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Survicate

The effortless survey tool.

A versatile survey platform for collecting customer feedback across websites, in-product, mobile apps, and email.

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Retently

Customer Experience Platform

A customer experience platform for automating NPS, CSAT, and CES surveys and acting on feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly platform for sending NPS, CSAT, and CES surveys.

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AskNicely

The Frontline Success Platform.

A platform focused on empowering frontline teams with real-time customer feedback.

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Retently

The NPS platform that helps you grow your business.

A dedicated NPS platform with a focus on automation and analytics.

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Survicate

The fastest way to collect feedback from customers.

A customer feedback platform for collecting insights across multiple channels.

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InMoment

The leader in Experience Improvement (XI).

An enterprise-grade platform for improving customer and employee experiences.

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Nicereply

The easiest way to get more feedback from your customers.

A customer satisfaction survey tool for support teams.

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CustomerGauge

The Account Experienceโ„ข Company.

A B2B-focused platform for managing customer feedback and retention.

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Wootric

Customer experience management for the modern business.

A customer experience management platform acquired by InMoment.

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Podium

The all-in-one lead-to-loyal platform.

A platform for managing online reviews, messaging, and payments.

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Userpilot

The Product-Led Growth Platform.

A product growth platform that helps SaaS teams increase adoption and retention with in-app experiences and NPS surveys.

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Userpilot

Product Growth Platform for SaaS teams.

A product growth platform that helps teams increase user adoption through personalized in-app experiences, including NPS surveys.

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Userpilot

The Product-Led Growth Platform.

A product growth platform that enables teams to build in-app experiences, including NPS surveys, to drive user adoption.

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Wootric

Modern Experience Management. Now part of InMoment.

An AI-powered platform to measure and boost customer and employee satisfaction, now integrated into InMoment.

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Mouseflow

The session replay and heatmap tool that does it all.

A behavior analytics platform that helps understand the 'why' behind user actions with session replays, heatmaps, and feedback surveys.

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Zonka Feedback

Measure & Improve Customer Loyalty with an AI-Driven NPS Software.

An omnichannel NPS platform combining multi-channel distribution with AI-powered text analytics and automated workflows.

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Nicereply

The CSAT, NPS & CES survey tool built for support teams.

A customer satisfaction survey tool designed specifically for support teams to collect feedback directly after interactions.

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Nicereply

The #1 survey tool for support teams.

A survey tool focused on measuring customer satisfaction (CSAT, CES, NPS) directly within helpdesk and CRM platforms.

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Nicereply

The #1 survey tool for support teams.

A customer satisfaction survey tool built for support teams, offering CSAT, CES, and NPS surveys.

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CustomerGauge

The Account Experienceโ„ข Company

A B2B-focused experience platform that links customer feedback directly to revenue.

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Refiner

The survey platform for data-driven SaaS teams.

A platform for running micro-surveys (NPS, CSAT, etc.) inside SaaS applications, targeted by user data and behavior.

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CustomerGauge

The Account Experience (AX) Platform.

A specialized NPS and Account Experience platform designed for B2B companies to manage customer feedback at the account level.

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CustomerGauge

The Account Experienceโ„ข Company.

A B2B-focused experience platform that links customer feedback and account signals to revenue.

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CustomerGauge

The Account Experienceโ„ข Company.

An experience platform built for B2B companies, focusing on account-level feedback and linking NPS to revenue.

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Promoter.io

The most actionable customer feedback platform.

An NPS platform focused on driving growth through customer feedback, featuring text analytics and campaign management.

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GetFeedback

The agile CX platform.

A customer experience platform by Momentive (formerly SurveyMonkey) designed for deep integration with Salesforce.

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GetFeedback

The agile customer experience solution.

A customer feedback platform by SurveyMonkey, designed for easy integration with Salesforce to act on feedback quickly.

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Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A versatile platform for creating beautifully designed, conversational forms and surveys, including NPS.

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Medallia

The Leader in Experience Management

An enterprise platform for capturing and acting on customer and employee experience signals in real time.

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Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade platform for capturing and analyzing experience signals across customer and employee journeys.

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Promoter.io

The most actionable customer feedback platform.

An NPS platform focused on driving growth through actionable customer feedback, now part of Medallia.

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Nicereply

Customer experience (CX) platform

A survey tool for measuring CSAT, CES, and NPS, designed for customer service teams.

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SurveyLegend

Create gorgeous, mobile-friendly surveys.

An online survey tool focused on creating visually appealing and engaging surveys that work on any device.

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GetFeedback

The agile customer experience solution.

A CX platform designed for Salesforce users to easily create and distribute beautiful, mobile-first surveys.

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GetFeedback

The Agile Customer Experience Platform

A customer experience (CX) solution from SurveyMonkey, purpose-built for the Salesforce ecosystem.

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Promoter.io

Actionable Customer Feedback

A customer intelligence and engagement platform focused on driving growth through the Net Promoter System.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A popular tool for creating beautiful, conversational forms and surveys, including NPS.

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Medallia

The Leader in Experience Management.

An enterprise-grade experience management platform that uses AI to analyze signals from customer and employee journeys.

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Promoter.io

The most actionable customer feedback platform.

A dedicated NPS platform focused on driving growth through actionable customer feedback and closing the loop.

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Wootric (by InMoment)

Customer Experience Management and Customer Feedback Platform.

A tool for collecting NPS, CSAT, and CES feedback in-app, on web, via email, and SMS.

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Promoter.io

Capture actionable customer feedback in the moment.

A dedicated NPS platform for capturing and acting on customer feedback.

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GetFeedback

The agile customer experience platform.

A customer feedback platform designed for Salesforce users.

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Medallia

The leader in customer and employee experience.

An enterprise platform for capturing and acting on customer and employee signals.

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ProProfs Survey Maker

Create Online Surveys & Forms Easily.

A versatile tool for creating surveys, polls, quizzes, and forms, including NPS surveys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback to drive business decisions.

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SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that drive success.

A versatile online survey tool with robust features for creating and distributing NPS surveys.

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SurveySparrow

Turn surveys into conversations.

An engaging survey platform with a conversational interface.

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Forsta

The Human Experience Platform.

A comprehensive research and experience platform that combines CX, EX, and market research capabilities.

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SurveyMonkey

The world's most popular platform for surveys and forms.

A widely-used online survey tool that allows users to create, send, and analyze surveys for various purposes.

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SurveySparrow

Turn Surveys into Conversations.

An omnichannel experience management platform that uses conversational surveys to improve response rates.

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ProProfs Survey Maker

Everything You Need to Create World-Class Surveys.

An online tool for creating surveys, forms, polls, and quizzes, including NPS surveys, with a focus on ease of use.

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Qualtrics CoreXM

The Foundation of Experience Management.

An industry-leading research platform for collecting, analyzing, and acting on experience data.

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SurveySparrow

The Conversational Survey Platform.

An experience management platform that uses conversational surveys to improve response rates and gather richer feedback.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback tool that specializes in contextual, on-site and in-app surveys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback, including NPS, across multiple channels.

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Qualaroo

Ask the right questions at the right time.

A user research and customer feedback platform that collects insights using targeted website and in-app surveys (Nudgesโ„ข).

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SurveySparrow

The Conversational Experience Management Platform.

An NPS tool that focuses on creating engaging, chat-like surveys to improve response rates.

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SurveyMonkey

Powering the curious.

A popular and versatile online survey tool that offers robust features for creating, sending, and analyzing NPS surveys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback, including NPS, CSAT, and CES.

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Qualtrics CoreXM

The Leader in Experience Management.

An enterprise-grade experience management platform for collecting and analyzing customer, employee, product, and brand feedback.

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Qualaroo

Ask the right questions at the right time.

A customer feedback and user research tool that uses targeted, on-site surveys called 'Nudges'.

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Forsta

The New Frontier of Experience & Research Technology.

A powerful, flexible, and connected platform for experience and research, combining CX, EX, and market research.

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SurveyMonkey

Create online surveys and forms that mean business.

A popular and versatile online survey tool that supports NPS data collection and analysis.

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SurveySparrow

AI-Powered Customer Feedback Platform

An experience management platform that uses conversational surveys to improve response rates and gather feedback.

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Qualaroo

Get valuable insights from your users. In context.

A contextual feedback tool that uses targeted on-site and in-app surveys (Nudgesโ„ข) to gather insights.

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Forsta

The New Frontier of Experience & Research Technology.

A powerful, flexible platform for market research, customer experience, and employee experience.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines website analytics with user feedback, including NPS surveys.

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Hotjar

Understand your users. Elevate your product.

A product experience insights platform that combines website analytics with user feedback, including NPS surveys.

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Hotjar

Understand what your users are really doing on your site.

A product experience insights platform that provides behavior analytics and feedback data in one place.

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Qualtrics CustomerXM

The leader in experience management.

An enterprise-grade platform for managing customer, employee, product, and brand experiences.

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ProProfs Survey Maker

Create Online Surveys, Quizzes, Polls, and Graded Assessments.

A versatile survey tool that is part of a larger suite of business products, offering NPS surveys and more.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines NPS surveys with user behavior analytics like heatmaps and session recordings.

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Hotjar

Understand what users really do on your site.

A behavior analytics and user feedback tool with NPS survey capabilities.

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Forsta

The new frontier of Customer Experience and Market Research Technology.

A comprehensive platform for CX, EX, and market research.

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Thermostat

Simple, effective Net Promoter Scoreยฎ surveys.

A minimalist and straightforward platform for creating and managing Net Promoter Score surveys.

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