Brightly (a Siemens company)
Smarter assets, sustainable communities.
Overview
Brightly, formerly Dude Solutions, offers a broad portfolio of cloud-based software for operations, asset, and maintenance management. For government, their solutions help manage public works, parks, and facilities. This includes tools for tracking service requests and managing the work orders required to complete them, with a strong focus on asset lifecycle management.
✨ Key Features
- Computerized Maintenance Management System (CMMS)
- Enterprise Asset Management (EAM)
- Work Order and Service Request Management
- Preventive Maintenance Scheduling
- Capital Planning
🎯 Key Differentiators
- Breadth of solutions across different industries (education, healthcare, government)
- Focus on user-friendly interfaces for maintenance teams
- Backed by the resources of Siemens
Unique Value: Provides a comprehensive, user-friendly platform for managing the entire lifecycle of public assets, from acquisition and maintenance to capital forecasting.
🎯 Use Cases (4)
✅ Best For
- Managing maintenance and operations for public assets and facilities.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing a citizen-facing 311 mobile app as the primary feature.
🏆 Alternatives
Often considered easier to use and implement than some of the more complex, GIS-centric EAM systems.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in 311 & Service Request
Salesforce Government Cloud
A CRM platform for government agencies to manage constituent services and improve transparency....
CivicPlus SeeClickFix 311 CRM
A 311 and service request management tool focused on resident engagement and efficient workflow....
Granicus govService
A low-code digital service creation and request management platform for government....
Accela Civic Platform
A platform for government agencies to manage service delivery, from permitting to service requests....
OpenGov Cartegraph
An enterprise asset and work management system that includes service request capabilities....
Microsoft Dynamics 365 for Government
A suite of intelligent business applications for government operations and citizen services....