Deck Commerce
The Order Management System for D2C Brands.
Overview
Deck Commerce is an order management system specifically designed for direct-to-consumer (DTC) brands. It automates and streamlines the entire post-purchase journey, including order orchestration, inventory management, transaction processing, and fulfillment. The platform aims to help brands scale efficiently, reduce manual work, and deliver a superior customer experience.
✨ Key Features
- Order Orchestration
- Transaction Processing
- Enterprise Inventory Management
- Customer Service Portal
- Returns Management
🎯 Key Differentiators
- Strong focus on the specific needs of DTC brands
- Extensive library of over 60 pre-built integrations for faster time-to-value
- High customer satisfaction and a reputation for strong partnership
Unique Value: Provides DTC brands with a powerful automation engine for the entire order lifecycle, enabling them to scale operations efficiently and turn complex fulfillment challenges into a competitive advantage.
🎯 Use Cases (4)
✅ Best For
- DTC brands scaling from thousands to millions of orders
- Companies implementing ship-from-store and other omnichannel strategies
- Brands needing to automate complex payment and refund processing
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Very large, global enterprises with needs for a full SCM suite
- B2B-focused businesses with highly complex contract pricing
🏆 Alternatives
Offers deeper, pre-built integrations and more DTC-specific workflows out-of-the-box compared to larger, more generalized enterprise platforms, resulting in a faster time-to-value for its target market.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All customers receive a dedicated account manager tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Distributed Order Management
Manhattan Active Omni
Cloud-native solution for order management, store inventory and fulfillment, and customer engagement...
IBM Sterling Order Management
An intelligent omnichannel order fulfillment platform for B2B and B2C businesses....
Salesforce Order Management
A DOM system that unifies the order process within the Salesforce Customer 360 platform....
Fluent Commerce
A cloud-native, API-first Distributed Order Management system for omnichannel retailers....
Blue Yonder Order Management
An end-to-end supply chain platform with intelligent commerce and order management....
SAP S/4HANA Order and Contract Management
Core order management capabilities within SAP's flagship intelligent ERP suite....