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Insightly CRM

Build a complete view of your customer.

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Overview

Insightly is a CRM platform that uniquely combines sales, marketing automation, and project management in one application. This allows businesses to manage the entire customer lifecycle from lead to project delivery. It helps teams build strong customer relationships, accelerate sales, and manage projects without having to switch between different systems. It's designed for growing businesses that need to align cross-functional teams.

✨ Key Features

  • Lead Routing & Management
  • Opportunity Management
  • Workflow Automation
  • Integrated Project Management
  • Marketing Automation (Campaigns, Journeys)
  • Custom Reports & Dashboards
  • Contact & Organization Management

🎯 Key Differentiators

  • Natively integrated project management features
  • Relationship linking to map complex customer networks
  • Highly customizable platform

Unique Value: A single platform to manage customer relationships from lead to project delivery, eliminating data silos between sales and operations.

🎯 Use Cases (4)

Businesses that manage post-sale projects Aligning sales and project delivery teams SMB marketing and sales automation Creating a unified customer journey

✅ Best For

  • Professional services firms
  • Consulting agencies
  • Real estate and construction

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that only need a simple sales pipeline tool
  • Large enterprises requiring highly specialized, deep CRM customization

🏆 Alternatives

Zoho CRM Copper Pipedrive

Offers built-in project management, which is a key differentiator from sales-only CRMs like Pipedrive or Copper.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Google Workspace Microsoft 365 QuickBooks Xero Zapier PandaDoc API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Available with paid success plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ GDPR

💰 Pricing

$29.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: Up to 2 users. Basic CRM features for contact, sales, and project management.

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