Zendesk Sell
Build better customer relationships.
Overview
Zendesk Sell is a sales force automation tool designed to help sales teams manage their pipeline, track leads and opportunities, and analyze their sales performance. As part of the Zendesk family, it integrates seamlessly with Zendesk Support, providing a unified view of the customer across both sales and service. It's known for its user-friendly interface, robust mobile experience, and features that facilitate better communication and productivity for sales reps.
✨ Key Features
- Lead & Deal Management
- Email Tracking, Templates, and Automation
- Built-in Voice and SMS
- Sales Pipeline Management
- Forecasting & Reporting
- Mobile CRM App
- Activity Tracking
🎯 Key Differentiators
- User-friendly and modern interface
- Seamless integration with the Zendesk customer support suite
- Strong native tools for email, voice, and SMS communication
Unique Value: Provides a seamless, user-friendly sales CRM that boosts productivity and offers a unified view of the customer when combined with Zendesk's support tools.
🎯 Use Cases (4)
✅ Best For
- Companies using Zendesk Support for customer service
- Sales teams that require strong mobile CRM capabilities
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses needing deep customization on par with Salesforce
- Organizations looking for an all-in-one marketing and sales platform like HubSpot
🏆 Alternatives
Offers a more intuitive user experience and better integration with support workflows than many legacy sales CRMs.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Essentials (add-on) tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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