Customer Self-Service

Compare 24 customer self-service tools to find the right one for your needs

🔧 Tools

Compare and find the best customer self-service for your needs

Tidio

A new way of customer communication.

An all-in-one customer service platform with live chat, chatbots, and email marketing.

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Document360

AI-powered knowledge base software for the whole team.

A dedicated platform for creating and managing self-service knowledge bases.

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HelpCrunch

Full-cycle customer communication platform.

An all-in-one tool for customer support, marketing, and sales.

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Front

The AI-powered customer operations platform.

A customer communication hub that brings all your channels into one inbox.

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Gorgias

The ecommerce helpdesk that turns support into a profit center.

A customer service platform designed specifically for ecommerce businesses.

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Gladly

The customer service platform that puts people at the center.

A radically personal customer service platform.

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Guru

Your AI-powered knowledge base.

A knowledge management solution that delivers information to you when you need it.

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Notion

The connected workspace where better, faster work happens.

A versatile workspace for notes, docs, wikis, and project management.

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Re:amaze

Helpdesk, Live Chat, and Chatbot software for online businesses.

A unified customer service platform for ecommerce businesses.

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Hiver

The world's first helpdesk built for Google Workspace.

A customer service solution that works directly inside Gmail.

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LiveAgent

Customer service software for businesses that care.

An omnichannel help desk software that streamlines communication.

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Ada

The AI-native customer service automation platform.

An AI-powered platform for building and managing automated chatbots.

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Discourse

Civilized Discussion.

Modern, open-source forum software for building online communities.

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Freshdesk

Delight your customers and employees with a refreshingly simple experience.

An omnichannel helpdesk ticketing system that helps you provide seamless customer support.

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HubSpot Service Hub

Customer service software that grows with your business.

Connects all your customer service data and channels on one CRM platform.

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Intercom

The only complete AI-native customer service platform.

A conversational relationship platform that helps businesses build better customer relationships.

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Zoho Desk

The industry's first context-aware help desk software.

Customer service software that helps you put your customers at the heart of your company.

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Help Scout

A better way to talk with customers.

A customer service platform designed for growing businesses.

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Kustomer

The CRM for customer service.

An omnichannel SaaS platform that provides a complete view of the customer journey.

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Vanilla Forums

The most powerful community platform in the world.

An enterprise-grade online community software.

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Drift

The new way businesses buy from businesses.

A conversational marketing and sales platform.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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Salesforce Service Cloud

The world's #1 AI-powered customer service platform.

A complete customer service solution that empowers agents and delights customers.

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Confluence

The team workspace where knowledge and collaboration meet.

A team collaboration and knowledge management tool.

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